No More Excuses!

Lessons from a broken bicycle

A few weeks ago, I broke my bicycle’s gear shifters half-way into an 88 kilometer ride. Needless to say, the ride home wasn’t a walk in the park. By the time I got home, my right arm was tingling from fatigue.

No More Excuses!

In the weeks that followed, my excuse to go riding was that my gears were broken. In all honesty, that was just a cop-out. Then, in a moment of deep introspection, I realized I was sinking fast! The habit that has become my aid to reflect, meditate and pray was broken. It is like a very dark shroud fell over me.

The last couple years haven’t been easy on my family. It’s been day after day of hustling to build our business. At first, it felt like I was going to lose my mind… Literally!

Continue Reading »

Overcome Regret, Discover True Living

3 keys to a life and work that matters

Regret is a disappointment that stifles my progress. It is that I-should-have feeling that makes me feel like a caged animal. I can see the freedom I should be enjoying.

Overcome Regret, Discover True Living

But all I have is my wish gone up in smoke. As I write this article, I am working hard to get out of a crazy cycle. The first regret is compromising my focus on of consistent content development for my readers. Then, there is a regret of thinking I can do everything by myself while dropping the ball in some critical areas. My third regret is not seeking help earlier than I thought I needed it.

Then I remembered of an event that won over regret. I had always wished to have birds visit our backyard. Their beautiful chirping is soothing and the rhythm of their wings energizing. It gives me a sense of peace and connection with nature. But for about five years, that was all it was. A wish.

Continue Reading »

Customer Service Defines Brands

Are you sabotaging your identity and reputation?

Abhorring! This is the one word that describes United Airlines’ treatment of a paying customer. Shocking is the only way to describe video of a traveler being dragged off a flight. His crime? He has refused to give up his seat on an overbooked flight.

Customer Service

As horrid as this was, it brought back a pleasant memory from a podcast on Creating World Class Service. Horst Schulze, Chairman & CEO of Capella Hotel Group, talks of what it takes to empower teams. In his previous stint as CEO of the Ritz-Carlton, Mr. Schulze notes that every employee could spend up to $2,000 to fix anything in the hotel that would jeopardize customer experience and loyalty.

Customers want people to be nice to them and provide caring service. This is the strongest, most important expectation driving customer satisfaction,” says Horst Schulze.

In essence, keeping a valuable customer is more important than making profit in the short-term. This is a business that not only embraces customer service.

Back to United Airlines.

Continue Reading »

“I Face My Guilt!” – Economic Hit Man

Owning up takes more than courage

I am privileged to bring guest post by John Perkins. He was Chief Economist at a major international consulting firm where he advised the World Bank, United Nations, the IMF, U.S. Treasury Department, Fortune 500 corporations, and governments in Africa, Asia, Latin America, and the Middle East. Since then, his books have sold more than 1 million copies and been printed in over 30 languages. His new book, The New Confessions of an Economic Hit Man, is on Amazon.

It has been nearly twelve years since the release of Confessions of an Economic Hit Man.

The New Confessions of an Economic Hit Man

People have wondered how the publication of that book has affected me and what I am doing to redeem myself and change the EHM system. They have also questioned what they can do to help turn the system around. The New Confessions of an Economic Hit Man is my answer.

After the release of Confessions of an Economic Hit Man, I still wrestled with my guilt, with all the things I had done that had helped promote the corporatocracy and their march toward world domination.

I knew of U.S. led conspiracies – in Venezuela, in Iraq, and all throughout the Middle East and Africa. When I was forced to consider my mortality and reflect upon my life, I began to accept what I had done and why I had done it. I hope you enjoy this short glimpse into chapter 34 of the book and the events that became my confessions.

Continue Reading »

What Is Life?

Finding perspective in slow motion

It is 7:20 AM. I have just cleared a climb and shifted my gears. As I gather speed, my bike chain hums. The 50 km ride ahead of me has my heart singing. Then… “Ka-thump!”

What Is Life?

I lie across a bonnet [hood] staring at a windshield. My feet still entangled in the pedal straps, I instinctively make an inventory of my body parts.

There is no pain and in an instant, I am back on my feet. I am angry! “Why did you have to join the road so carelessly?” I ask the driver when she finally rolls down her window.

“I am so sorry,” she says. “Are you hurt?” She keeps on asking me.

Continue Reading »

How One Frontier Is Inspiring A Revolution

Bringing digital learning into any classroom

It all started with a seemingly innocuous statement, “It can’t be done, not in Africa.” That has inspired an innovation that will change access to online content and education across Africa and the world.

How One Frontier Is Inspiring A Revolution

I was at the launch of the visionary BRCK Education. It provides a holistic education technology solution that turns every classroom into a digital classroom.

And wait for the kicker… BRCK Education is designed and engineered in Nairobi Kenya for African infrastructure and internet needs.

BRCK Education evolved off a solution to provide rugged internet. BRCK is a mobile WiFi device that can go anywhere, do anything and is self-powered. All you have to do is insert a 3G data enabled SIM card in over 140 countries and broadcast a WiFi signal that you can share. Just like that!

Continue Reading »

So, Why Are You Alive Today?

Why we need to take a deep-dive to our soul

It was 5 AM. I stretched my body to wakefulness. It was going to be just another day. In a flash, my mind was invaded by a troubling question, “So, why are you alive today?”

So, Why Are You Alive Today?

Like a shot out of a canon, I was out of bed like a cat on fire. By the time I got downstairs, heart pounding as if to eject itself out of my rib-cage! I had a thin, cold bead of sweat on my brow.

Grief has a way of gripping at the core of a human being. The loss of a family member can have far-reaching consequences. For me, the loss of my dad has increased my sensitivity towards being alive and life in general.

When I finally planted my body on the couch, I began to critically process the question again, “So, why are you alive today?” The answer seemed simple as it was another question… “What will you do with your life today?”

Continue Reading »

Learn Or Crash? Lessons In Grief

When your world suddenly caves in...

This post is a special tribute to my dear Dad. He fought through pain and remained strong to the end. His courage will not be in vain.

You are cruising along a beautiful, tree-lined boulevard. Without warning, you suddenly fall off a precipice that has appeared from thin air!

It is not the length of life

This is how I felt on the morning of August 2nd, 2015. It was sudden. The finality of the experience tore at every fiber of my being. My Dad was no more… he had made his final bow. The cancer that had afflicted his tongue finally took its toll on his life.

We were just glowing in the joy of reconnection. I had struggled for decades to get to this point. Yet it was only to be for a short six weeks. But what treasured memories that brief window provided.

We had our fair share of ups and downs. However, if I were to forget everything else Dad left with me, these three lessons will forever remain inscribed on my heart.

Continue Reading »

I Am The Problem

When life boomerangs back at you

This guest post is by Chris Pineda, the Athletic Practice Director at the Arbinger Institute, the organization-author of the bestsellers, Leadership and Self-Deception and The Anatomy of Peace. Learn more about the new expanded second edition of The Anatomy of Peace

After lacing up my soccer boots I took my headphones off to get focused for the match. We were playing our rivals and one thing was on my mind: Winning!

I am the problem

It was time to step onto the pitch. It was a big day. I needed to get the best warm up possible and my teammates had better be as focused as me.

I made sure I stretched properly and warmed up with the ball, all the while thinking about what I was going to do in the game. Picturing the saves I was going to make, the plays I was going to be highlighted in, and how the fans would roar afterwards.

Continue Reading »

Worry No More!

4 Steps to Stop Worrying and Start Living

At the end of this post, you can watch my interview with Bruce Van Horn, bestselling author of  “Worry No More! 4 Steps to Stop Worrying and Start Living”. There is an audio version for you too!

It felt like the longest drive I have taken in my life. Yet it was only 160 kilometers long.

Anxiety plagued my mind. I was going home for the first time in a decade! That is how long it had been since I had last seen my dad.

The fact that my children had never set foot in the where house I grew up compounded my worry. They too had never met their grand-father. How would the meeting unfold?

When I informed my wife of my decision to reconnect with my dad, even she was astounded. She understood the pain that this separation had caused. Her response just compounded my worry of this whole experience going south on me.

But on Fathers Day, my family and I hit the road. I had to confront my fear and worry. It was time to wrestle with my fate. A time of renewal.

Continue Reading »